Thank you for shopping with Boochy Cyber. By purchasing our products and services, you agree to the terms outlined in this Refund and Returns Policy. This policy is designed to be comprehensive and to clearly establish our position regarding refunds and returns, particularly for digital products.
All sales of digital products are final and non-refundable. Due to the nature of digital goods, which are instantly accessible upon purchase, we do not offer refunds, exchanges, or cancellations under any circumstances, including but not limited to:
Change of mind after purchase.
Incompatibility with your system, device, or software.
Accidental purchase.
Failure to download the product within a specified period.
Misinterpretation of product features or functionality.
Once a digital product is purchased, the download link is immediately sent to the customer’s email. We are not responsible for any loss, deletion, or failure to access the product after delivery.
If you purchase a physical product or service from Boochy Cyber, our refund and return policy will vary depending on the specific product or service provided. Please refer to the terms stated on the respective product/service page.
In rare cases where a digital product is found to be defective or corrupted, we will provide technical support to help resolve the issue. If we determine that the defect cannot be fixed, we may, at our sole discretion, offer a replacement of the same product.
To qualify for technical support or replacement:
You must report the issue within 24 hours of purchase by contacting us at info@boochycyber.co.ke.
Provide proof of purchase and a detailed explanation of the issue, including error messages or screenshots.
We reserve the right to verify the validity of the claim before issuing any resolution.
We are not responsible for unauthorized purchases made using your payment method. If you suspect fraud or unauthorized transactions, please contact your bank or payment provider immediately.
Initiating a chargeback or dispute without first contacting Boochy Cyber to resolve an issue may result in the suspension or termination of your access to our services. We take fraudulent claims seriously and will provide payment processors with proof of delivery and transaction records to dispute unjustified chargebacks.
Boochy Cyber reserves the right to modify or update this Refund and Returns Policy at any time without prior notice. It is your responsibility to review this page periodically for any changes.
If you have any questions about this policy, please contact us:
Email: info@boochycyber.co.ke
Phone: +254 720 464 447
By making a purchase from Boochy Cyber, you acknowledge that you have read, understood, and agreed to the terms of this Refund and Returns Policy.
