How to Obtain a Good Conduct Certificate in Kenya

A Certificate of Good Conduct, officially known as a Police Clearance Certificate (PCC), is an essential document required for various purposes in Kenya. Whether you are applying for a job, traveling abroad, or seeking a business license, this certificate proves that you have no criminal record. The Directorate of Criminal Investigations (DCI) issues this document after verifying an individual’s background. Here’s a step-by-step guide on how to obtain a Good Conduct Certificate in Kenya efficiently.

Step 1: Create an eCitizen Account

The application process for a Good Conduct Certificate begins on the eCitizen portal. If you do not have an account, follow these steps:

Visit eCitizen
Click on “Create Account”
Select the appropriate category (Citizen, Foreign Resident, or Business)
Enter your ID number and personal details
Verify your account using an SMS code and set up a password

If you already have an eCitizen account, log in using your credentials.

Step 2: Apply for the Police Clearance Certificate

Once logged in:

Navigate to the Directorate of Criminal Investigations (DCI) section.
Click on “Police Clearance Certificate.”
Fill out the application form with your personal details.
Confirm the details and proceed to payment.

Step 3: Make Payment

The current application fee for a Police Clearance Certificate is KES 1,050. Payment can be made via mobile money (M-Pesa), debit/credit card, or direct bank transfer. Ensure you receive a confirmation message before proceeding.

Step 4: Book a Fingerprint Appointment

After making payment, you must schedule an appointment for fingerprint processing. Choose the nearest DCI office, Huduma Centre, or police station with fingerprint services. Print out the payment receipt and C24 fingerprint form, which you will present at the appointment.

Step 5: Fingerprint Submission

On the appointment date:

Carry your original ID/passport.
Present the printed payment receipt and C24 form.
Your fingerprints will be taken digitally or on paper, depending on the facility.

Once this is completed, the DCI processes your certificate.

Step 6: Check for Updates and Download the Certificate

Processing takes about 1 to 4 weeks. You can check your application status on eCitizen. Once approved:

Log in to eCitizen.
Go to “Police Clearance Certificate.”
Download and print the certificate.

Why Choose Boochy Cyber for Assistance?

At Boochy Cyber, we simplify the entire application process for you. Whether you need help creating an eCitizen account, filling out forms, or booking appointments, our experts ensure a seamless experience. Avoid errors and delays by letting us handle everything for you.

Conclusion

Obtaining a Good Conduct Certificate in Kenya is a straightforward process if you follow these steps. However, to save time and avoid complications, Boochy Cyber is here to assist you. Contact us today for fast and professional support in acquiring your Police Clearance Certificate!